Shipping Policy:

We operate globally and sell customized products on order. If the manufacturing facility is not located in your local area or city then you will be charged a standard rate of shipping which are as following:

The shipping cost is as following:

  1. $4.95 for Standard Shipping
  2. $19.95 for Priority shipping.

If your order is above $40 we give you a Free Shipping option at checkout.

While checkout if you receive these standard shipping charges then this means our manufacturing facility is not located in your city and that you will be charge a standard rate. 

Order Processing Time & Shipping:

We strive to process your order within 3 to 4  business days after you place your order. All domestic orders will be shipped via First Mile, except for orders shipped to APO/FPO/DPO. Those orders will be shipped via USPS and may have a longer initial processing time. Orders placed on Fridays will not be processed until Monday, as our warehouse is closed on weekends. Orders placed on a Holiday will be processed within 1-5 business days after the Holiday.

All international orders are shipped via DHL, FedEx or USPS depending on the package. Typically, your package should be delivered to you within 8-12 days after leaving our warehouse. This may vary depending on the Customs process and the Covid-19 situation in the destination country. Customers may be charged duties and tariffs on their international orders at the time of delivery in the local currency. The company is not responsible for any country specific tariffs or duties. Customers will incur any costs associated with duties, taxes, and/or customs.

 

If you used a promo code or received any discount on your order, you will be charged taxes or duties on the original prices. The company will not alter any invoices or pricing in an attempt to avoid international fees or charges.

If your address is not verified, you will be contacted via email or text message to verify your address. If your address is not valid, the processing time will be longer. Please make sure your address includes zip code and apt number if applicable.

The company is not responsible for undeliverable packages. Undeliverable packages will be returned to and the customer will be contacted to update their address. Customer will be charged a shipping fee to reship a package that was returned. If it is company's fault then we will not charge anything from you in regards of reshipping charges. 

COVID Update:

Please Note that our order processing time is 3-4 days as mentioned above. This is because every order is handmade. We receive your order and then process it as per your customization. Currently we are facing delays from the courier side due to State wise COVID prevention. This has caused an unexpected delay that is beyond anyone's control.

We are continuously in contact with the courier service to make sure that your order gets delivered within due time. We request your patience and understanding in this crucial time where the whole world is effected by this disease. We ensure you that we are responsible to deliver your product as soon as possible and we are with you until the product gets delivered. For any query you can always write us anytime at support@awwbottles.com. Our team is always available for your kind assistance 24/7.