We operate globally and sell customized products on order. If the manufacturing facility is not located in your local area or city then you will be charged a standard rate of shipping which are as follows:
The shipping cost is as follows:
- $4.95 for Standard Shipping
- $19.95 for Priority shipping.
While checkout if you receive these standard shipping charges then this means our manufacturing facility is not located in your city and that you will be charged a standard rate.
Change in address:
Once you will place your order, you will receive an order confirmation email that contains your order receipt. You must confirm the information you provided is accurate and correct. If there is any change in the address, you must immediately reach out to us within 24 hours of placing your order for a change in the address, or email. After 24 hours we are unable to change the information. For a change in address please send us an email from the same email id you used to place the order and send us the requested email at [email protected]. Our team is always available for your kind assistance 24/7.
Order Processing Time & Shipping:
Every order at awwbottle is handmade to order and we spend a lot of time on your order to make sure you get the aww inspiring gift bottles for your loved ones. We strive to process your order within 3 to 4, business days after you place your order. During the busy hours of our business, please allow 10-12 days for our master artisans to prepare your order and send it safely to the courier for dispatch. All domestic orders will be shipped via First Mile, except for orders shipped to APO/FPO/DPO. Those orders will be shipped via USPS and may have a longer initial processing time. Orders placed on Fridays will not be processed until Monday, as our warehouse is closed on weekends. Orders placed on a Holiday will be processed within 1-5 business days after the Holiday.
All international orders are shipped via DHL, FedEx, or USPS depending on the package. Typically, your package should be delivered to you within 8-12 days after leaving our warehouse. This may vary depending on the Customs process and the Covid-19 situation in the destination country. Customers may be charged duties and tariffs on their international orders at the time of delivery in the local currency. The company is not responsible for any country-specific tariffs or duties. Customers will incur any costs associated with duties, taxes, and/or customs.
If you used a promo code or received any discount on your order, you will be charged taxes or duties on the original prices. The company will not alter any invoices or pricing in an attempt to avoid international fees or charges.
If your address is not verified, you will be contacted via email or text message to verify your address. If your address is not valid, the processing time will be longer. Please make sure your address includes zip code and apt number if applicable.
The company is not responsible for undeliverable packages. Undeliverable packages will be returned and the customer will be contacted to update their address. Customers will be charged a shipping fee to reship a package that was returned. If it is the company’s fault then we will not charge anything from you in regards to reshipping charges.
Please note that our order processing time can vary as mentioned above. This is because every order is handmade. We receive your order and then process it as per your customization. Currently, we are facing delays from the courier side due to State-wise COVID prevention. This has caused an unexpected delay that is beyond anyone’s control.
We are continuously in contact with the courier service to make sure that your order gets delivered within due time. We request your patience and understanding in this crucial time when the whole world is affected by this disease. We ensure you that we are responsible to deliver your product as soon as possible and we are with you until the product gets delivered. For any query, you can always write us anytime at [email protected]. Our team is always available for your kind assistance 24/7.